About Us

Welcome to Alitours International Inc.

Alitours’ mission remains the same as it was when we started the company in 1995: to provide high-quality vacations at the lowest price possible, while giving each and every guest personalized attention. We are able to offer travelers such low prices because of our high sales volume, and personal, yet professional relationship with suppliers and ground handlers. They are able to give us exclusive pricing, and we pass the savings on to our travelers!

• Our Staff

  Besides our selection of services, our other strength lies in our staff of friendly travel consultants. Our employees are among the best and the brightest in the industry. We consistently recruit qualified Italian staff and train them to offer our customers incredibly attentive service. Alitours staff is known for their attention to detail and rapid response to any questions or concerns. Plus, they are familiar with the packages they sell; every year they travel with our various partners to various Italy destinations. The next time you call us, be sure to ask your Alitours representative where and how they’ve traveled lately–they’ll likely have loads of great advice for you!

• Our Company

  As a fully licensed travel services provider, Alitours International Inc. (Alitours) offers vacation-planning assistance from start to finish; one-stop shopping for all of your Italy vacation needs! We help you figure out where, when and how you can visit Italy, and assist you with any airline flights, tell you about our special tour options that include travel insurance, and provide you with an insiders view on everything Italy! In fact, you’ll deal with one Alitours Representative throughout the whole process, and you’ll be able to access that staff member by phone or email during his or her working hours–which he or she will share with you.

• Products & Services

  Alitours is the ideal partner for travel professionals seeking travel to/within an Italian destination. To our partners in the travel trade, incentive companies, congress organizers, travel agents, various organizations and travelers of all type – we offer comprehensive, a la carte (F.I.T) and/or package vacations for groups, and individuals traveling to Italy. Alitours draws upon over 20 yrs of experience and tradition to assist you in developing and handling travel programs – even making the ‘impossible’ itinerary realistic and feasible at competitive prices. Customer satisfaction is our ultimate motivation and goal. We strive at staying ahead by continuously providing customers with the most creative and innovative product ideas and services; constantly discovering new “off-the-beaten track” areas, as well as unique accommodations, a variety of cultural activities and other exclusive entertainment events in creating magical and unforgettable experiences.

Alitours can supply the following services:

• Individual travel arrangements (F.I.T’s)

  Any travel services that can be purchased separately, as opposed to a package. This option allows the traveler to build/customize their own vacation using as many or as few services they prefer during their stay:

• Accommodation

  Hotels, Resorts, Apartment, Villas and Castle Stays.

• City Bus Sightseeing & Excursion

  With “Guaranteed Daily” departures, travelers can choose, full or half day guided visits of the city by deluxe coach or hop-on hop-off bus.

• Escorted Tours

  Guided tours either by shared bus (traveling with other passengers), or private for individuals with own private vehicle, & guide.

• Package Vacations

  Combining two or more components with flexibility in pricing and accommodation levels. Depending on preferences, packages may include itineraries that are already pre-designed, or created as “mix & match” with “design-it-your-way” itineraries, allowing you to add and extend items.

• Meetings & Special Events planning

  Planning & carrying out details of conventions,conferences, galas, and media related events.

• That’s Amore’ Services

  Services include Weddings, Vow Renewals, Honeymoons & Anniversaries IN Italy.

• Transportation

  Air, Rail & Ferry transportation from a variety of carriers and suppliers. Transfers (Private or Shared): To/From Airport, Rail Station, Port, and Long Distances (Region to Region)

• Rental car reservations

  Mobility at your fingertips with All Incl. Rates with no deductible.

• Cruise and yachting arrangements

  Mini Cruises, Sailing excursions and even Private Yacht Rental with or without equip.

• IMPORTANT

  Our Individual travel components, including air, rail, hotel, car rentals, and special, local travel offerings (airport transfers, city tours, theater tickets, dinner cruises, etc.), almost everything we offer can be purchased on its own or assembled into a package. In addition: We’re experts in servicing special Interest(s): Golf, Spa, Historical, Gastronomy, Wine, Music, Art, Spa, Adventure and much more!

Our Guarantee

Alitours is most interested in comments from travelers in order to assess the quality of our services. Thus, we always request that they privately complete questionnaire forms to evaluate our services. In 2009, 96.1% of our clients were satisfied with the services supplied, and 97.3% of the clients gave our services an excellent or better rating. At Alitours, travel isn’t just our business, it’s our passion.

Our Operations

Alitours enjoys a distinguished reputation for creating customized vacation itineraries for destinations in Italy. It has made its name by offering flexible travel planning, which includes “hand-picked” properties, as well as exclusive packages that appeal to a diverse range of tastes- from cooking lessons in self-driving tours, castle stays, and much, much more. Travel arrangements are made through our Canadian (Toronto) office and confirmed by local Italy representatives (Suppliers/Ground handlers). When travel arrangements are finalized, vouchers, tickets and other information on each service are forwarded to clients. The vouchers provide service details, supplier/hotel address and telephone numbers and contact information for the overseas service providers.

Alitours Customer Service

When you travel with Alitours, you will find it’s a whole new experience. You will find our top rated guides to be informative of the history and culture of areas visited, as well as humorous and flexible to assist your special needs. Should you choose either an escorted tour, a self-drive, chauffeured, golf packages, spa stay or city stay, you will receive equally outstanding service from our staff and suppliers. You will be the final judge of our product. For your convenience. Our call center is currently open with extended hours Monday-Friday 9:30 am to 6:00 pm. Saturday 10:00 am -2:00 pm, Sunday Emergency Hotline only. Major holidays are observed. Please call 1-800-493-6668 to speak to any one of our highly experienced travel professionals. You will always be greeted by a friendly member of our staff on the other end during our business hours. Our online booking form is another tool we are proud to present to you- requests are answered instantly and coming soon- our NEW Booking Online System! Whether you book online or via our call center, you will always receive 100% Alitours service! Grazie e Buon Viaggio!